Transform Your Bakery with Digital Excellence

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our website, express interest in our services, or contact us. This includes:

• Name and contact information (email, phone number, address)
• Business information (bakery name, size, location)
• Usage data and analytics from our platform
• Communication preferences and marketing consent

2. How We Use Your Information

We use your personal information to:

• Provide and maintain our bakery management services
• Process transactions and send service-related communications
• Respond to your inquiries and provide customer support
• Send marketing communications (only with your consent)
• Improve our services and develop new features

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

• Consent: For marketing communications and non-essential cookies
• Contract: To provide our bakery management services
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

• Service providers who assist in operating our platform
• Legal authorities when required by law
• Third parties with your explicit consent

5. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (right to be forgotten)
• Restrict processing of your data
• Data portability
• Object to processing based on legitimate interests
• Withdraw consent at any time

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Contact Information

For privacy-related questions or to exercise your rights, contact us at: [email protected]

Last Updated: January 2024

1. Acceptance of Terms

By accessing and using BakeReliably.Digital services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

BakeReliably.Digital provides cloud-based bakery management software including inventory tracking, recipe management, order processing, staff scheduling, and analytics tools designed specifically for bakery operations.

3. User Accounts and Registration

To use our services, you must:

• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use

4. Subscription and Payment Terms

Our services are provided on a subscription basis. Payment terms include:

• Monthly or annual subscription fees
• Automatic renewal unless cancelled
• 30-day money-back guarantee for new subscribers
• Price changes with 30 days notice

5. Acceptable Use Policy

You agree not to:

• Use the service for any illegal or unauthorized purpose
• Interfere with or disrupt the service or servers
• Attempt to gain unauthorized access to other users' accounts
• Transmit malicious code or spam through our platform

6. Intellectual Property Rights

BakeReliably.Digital retains all rights to the software, while you retain ownership of your bakery data. You grant us a license to process your data to provide our services.

7. Data Backup and Security

We implement industry-standard security measures and perform regular backups. However, you are responsible for maintaining your own backup copies of critical data.

8. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service availability. Scheduled maintenance will be announced in advance when possible.

9. Limitation of Liability

Our liability is limited to the amount you paid for the service in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.

10. Termination

Either party may terminate the service agreement with 30 days notice. Upon termination, you will have 60 days to export your data before account deletion.

Last Updated: January 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They include:

• Session management and user authentication
• Security features and fraud prevention
• Load balancing and performance optimization

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

• Google Analytics for website traffic analysis
• User behavior tracking and heatmaps
• Performance monitoring and optimization

Marketing Cookies

With your consent, we use marketing cookies for:

• Personalized advertising and retargeting
• Social media integration and sharing
• Email marketing campaign tracking

Functional Cookies

These cookies enhance your user experience:

• Language and region preferences
• User interface customization
• Chat support and help features

Third-Party Cookies

Some cookies are set by third-party services we use:

• Google Analytics and Google Ads
• Social media platforms (Facebook, LinkedIn)
• Customer support tools and chatbots

Managing Your Cookie Preferences

You can control cookies through:

• Our cookie consent banner and preference center
• Your browser settings and privacy controls
• Third-party opt-out tools and services

Cookie Retention Periods

Different cookies have different lifespans:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Stored for a specific period (1 day to 2 years)
• Marketing cookies: Typically expire after 30-90 days

Contact Us

If you have questions about our cookie policy, contact us at: [email protected]

Last Updated: January 2024

Digital Millennium Copyright Act Policy

BakeReliably.Digital respects the intellectual property rights of others and expects our users to do the same. We respond to valid DMCA takedown notices and comply with the Digital Millennium Copyright Act.

Reporting Copyright Infringement

If you believe your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our DMCA agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and information sufficient to locate the material
• Your contact information (address, telephone number, and email address)
• A statement that you have a good faith belief that use of the material is not authorized
• A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

DMCA Contact Information

Send DMCA takedown notices to:

DMCA Agent: Legal Department
Email: [email protected]
Address: 742 Market Street, San Francisco, CA 94102, USA
Phone: +1 (415) 555-0142

Counter-Notification Process

If you believe material you posted was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its location before removal
• A statement under penalty of perjury that the material was removed by mistake
• Your name, address, and phone number
• A statement consenting to jurisdiction of federal court in your district

Repeat Infringer Policy

We will terminate user accounts of repeat copyright infringers in appropriate circumstances and at our sole discretion.

Safe Harbor Compliance

We comply with the safe harbor provisions of the DMCA and will remove infringing content upon receiving valid takedown notices.

Response Time

We will respond to valid DMCA notices within 2-5 business days and remove or disable access to allegedly infringing material.

False Claims

Please note that filing false DMCA claims may result in legal liability for damages, including attorney fees and costs.

Last Updated: January 2024

General Data Protection Regulation Compliance

BakeReliably.Digital is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) for all EU residents and businesses.

Data Controller Information

Data Controller: BakeReliably Digital Solutions
Address: 742 Market Street, San Francisco, CA 94102, USA
Contact: [email protected]
DPO: [email protected]

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent (Article 6(1)(a)): Marketing communications, non-essential cookies
• Contract (Article 6(1)(b)): Service delivery, account management
• Legitimate Interest (Article 6(1)(f)): Service improvement, security, fraud prevention
• Legal Obligation (Article 6(1)(c)): Compliance with applicable laws

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access (Article 15)

You can request a copy of all personal data we hold about you, including processing purposes and data recipients.

Right to Rectification (Article 16)

You can request correction of inaccurate or incomplete personal data.

Right to Erasure (Article 17)

You can request deletion of your personal data when:

• Data is no longer necessary for original purpose
• You withdraw consent and no other legal basis exists
• Data has been unlawfully processed
• Erasure is required for legal compliance

Right to Restrict Processing (Article 18)

You can request limitation of processing when:

• You contest the accuracy of personal data
• Processing is unlawful but you prefer restriction over erasure
• We no longer need the data but you need it for legal claims

Right to Data Portability (Article 20)

You can receive your personal data in a structured, machine-readable format and transfer it to another controller.

Right to Object (Article 21)

You can object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

You can withdraw consent at any time where processing is based on consent, without affecting prior lawful processing.

Data Protection Impact Assessment

We conduct DPIAs for high-risk processing activities and implement privacy by design and default principles.

Data Breach Notification

In case of a personal data breach, we will notify the relevant supervisory authority within 72 hours and inform affected individuals when required.

International Data Transfers

When transferring data outside the EU, we ensure appropriate safeguards through:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules where applicable

Exercising Your Rights

To exercise any of your GDPR rights, contact us at:

Email: [email protected]
Subject Line: "GDPR Rights Request"
Response Time: Within 30 days (may extend to 60 days for complex requests)

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have not complied with GDPR requirements.

Last Updated: January 2024

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